KolbDrennen835

Aus Salespoint

All which were great, but had the weakness of not being 'modifiable, searchable, distributable and adaptive'. Recently, we created complex CRM systems which started to capture much of the client side of the company knowledge-base, but failed to integrate the sales-cycle knowledge that was developed. With the advent of the internet, and many of the tools that it allowed, we have seen the rise of the Wiki. A wiki is a type of software that allows users to easily create, edit and link web pages. wikipedia